This policy relates to Manage Your Super (SMSF Auditors) Pty Ltd collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act.
Collection of personal and financial information
Manage Your Super (SMSF Auditors) Pty Ltd does collection of personal information from clients. We collect and hold this information only when it is necessary for business purposes and to deliver our services in the most efficient manner.
The Manage Your Super (SMSF Auditors) Pty Ltd collects and holds information mainly relating to the contact details and other organisational details of our clients, suppliers and other business contacts. The information mainly includes names, addresses, telephone numbers, e-mail addresses, and tax details. To provide professional services to our clients, we may collect and hold more detailed personal information (for instance financial details if we are engaged to perform financial services or credit information).
The Manage Your Super (SMSF Auditors) Pty Ltd collects information from individuals at the time of dealing with them and may be provided by them in forms filled out by individuals, email messages, telephone conversations or by third parties. If someone contacts us, we may keep a record of that contact.
Use of collected personal and financial information
The main purposes, for which we collect, hold and use personal information are:
- to provide our services in a more efficient manner;
- to maintain our services and contact with clients in case of requirement;
- to keep our clients and other contacts informed of the services we offer;
- for general management and reporting purposes, such as invoicing;
- for purposes related to the recruitment of our staff and providing internal services to our staff; and
- other purposes related to our business.
If someone chooses not to provide us with personal information, we may be unable to provide our services.
The Manage Your Super (SMSF Auditors) Pty Ltd may collect, hold and use personal information about individuals and business clients to market our services, including by email. However, anyone can elect not to receive further marketing information from Manage Your Super (SMSF Auditors) Pty Ltd by writing or email to firstname.lastname@example.org. Please allow us 15 days for your request to be processed.
If we collect, hold or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the Privacy Act.
Manage Your Super (SMSF Auditors) Pty Ltd may collect and hold information, from its employees, which may not be subjected to the Privacy Act and therefore this policy may not be applicable in handling employee’s information.
Disclosure of personal information
Manage Your Super (SMSF Auditors) Pty Ltd does not disclose personal information to third parties unless:
- permitted by this policy;
- we believe it is necessary to provide you with a product or service which you may have requested.
- to protect the rights, property or personal safety of any member of the public or the interests of Manage Your Super (SMSF Auditors) Pty Ltd;
- some or all of the business of Manage Your Super (SMSF Auditors) Pty Ltd are or may be transferred to another party as part of the sale of some or all of Manage Your Super (SMSF Auditors) Pty Ltd business;
- you give consent; or
- such disclosure is otherwise compulsory or permitted by law, regulation, rule or professional standard.
Manage Your Super (SMSF Auditors) Pty Ltd uses a range of softwares purchased from other service providers to provide professional services with highest degree of efficiency and quality in this changing computerised world. These result in the availability of personal information held by Manage Your Super (SMSF Auditors) Pty Ltd to individuals and organisations outside of Manage Your Super (SMSF Auditors) Pty Ltd on behalf of Manage Your Super (SMSF Auditors) Pty Ltd. This may include, but is not limited to, independent contractors and consultants, information technology providers, credit managers and debt collecting agencies. We require our service providers to adhere to our privacy guidelines and not to keep, use or disclose personal information we provide to them for any unauthorised purposes.
Privacy on our website and applications
This policy also applies to any personal information we collect via our website, email or any other digital devices.
Security of personal information
The Honest & Young Pty Ltd may store some or all of the personal information electronically in the server used by Honest & Young Pty Ltd. Some or all this personal information may be available to partners and authorised staff of Manage Your Super (SMSF Auditors) Pty Ltd for use in accordance with this policy.
The Manage Your Super (SMSF Auditors) Pty Ltd is committed to take all reasonable courses to secure any personal information relating to you, whether electronically or in hard-copy, and to keep this information accurate and up to date. The staff of Honest & Young Pty Ltd will also be required to respect the confidentiality of any personal information held by Honest & Young Pty Ltd.
Access to information
The Manage Your Super (SMSF Auditors) Pty Ltd will provide access to your personal information upon request by you or as authorised by you. When you make a request to access personal information, we will require you to provide some form of identification (such as a driver’s license or passport) so we can verify that you are the person to whom the information relates.
Corrections and concerns
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns.
Changes in Policy